Nalini Mehta is clearing out its inventory at a loss due to continuous losses. Our store is a US-based online shop specializing in home decor plants, committed to providing customers with a clear and transparent after-sales service policy to ensure a basic shopping experience.

I. Return Policy

We support returns under the following conditions:

Return Request Period: Within 30 days of receipt. Orders placed after 30 days will not be eligible for returns. Items must be in basic good condition and not affect resale (excluding obvious human-caused damage).

II. Refund Policy

After meeting the return conditions and completing the return review:

Refund Processing Time: Within 3 business days. Refunds will be returned to the original payment account.

III. Non-Refundable Situations

The following situations may not be eligible for refunds:

Orders exceeding the 30-day return period. Items severely damaged or showing obvious signs of use due to personal reasons. Unauthorized returns.

IV. Shipping Information

All orders from our store only support domestic shipping within the United States, handled by US-based logistics companies, including USPS and UPS.

Order Processing Time: Same day processing

Shipping Time: 2 business days delivery

V. Contact Information

For refund or return inquiries, please contact us:

Company Name: Nalini Mehta

Email: nalini.mehta@terrariumtuck.shop

Phone: 609-709-4570

Address: 1058 Treasure Avenue, Manahawkin, NJ, 08050

We will do our best to provide you with timely assistance and support if you have any questions.